Certified Customer Reviews
★ ★ ★ ★ ★ 5.0 | 07/10/2024 Review by Marc R. Seneca Falls, NY Projects: Decks, Roof Deck, Stairs, Retaining Walls, Drainage, Downspouts. "Thank you for everything! Let us know how we ever can help as references or spread the word about your work."
★ ★ ★ ★ ★ 5.0 | 10/18/2023 Review by Kathryn H. in Clifton Springs, NY Project: New Custom Stairs - "Thank you once again for your fine workmanship on building our stairs & railing in our garage for our attic. We LOVE it."
★ ★ ★ ★ ★ 5.0 | 03/12/2023 Review by Lisa O. in Webster, NY Projects: New Bathroom Remodel; New deck; New patio - "Thanks so much! Living with just one bathroom for years has been very hard. Sean did a fantastic job! I am enjoying it, you have no idea!"
★ ★ ★ ★ ★ 5.0 | 06/08/2022 Review by Felicia H. in Penfield, NY Project: Build new pool deck, privacy wall and retaining wall - "Thank you! We enjoy working with you and appreciate Sean’s excellent work and attention to detail. It’s not easy to find a contractor with his qualities."
★ ★ ★ ★ ★ 5.0 | 08/06/2021 Review by Vicki S. in Walworth, NY Project: Install Wood or Stone Laminate Flooring. Comments: Customer service and satisfaction is excellent.
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
★ ★ ★ ★ ★ 5.0 | 07/30/2020 Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Gordon D. in Ontario, NY Project: Install Concrete Patios, Walks and Steps Amazing job. Sean and his crew were fantastic. Work was done timely, professional and above and beyond all my expectations. I would highly recommend them for any project.
06/11/2020 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Steve C. in Penn Yan, NY Project: Install a Retaining Wall Comments: Arliss Building was a pleasure to work with. Very skilled, knowledgeable, reliable and professional. Arliss honors commitments to schedule, budgets, and scope of work. Arliss places a high priority on satisfying the customer and keeps in constant communication throughout the project. I was very satisfied with the finished project. Quality exceeded the expectations . I will be a repeat customer and I highly recommend them.
09/13/2019 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Karen W. in Penn Yan, NY Project: Install a Retaining Wall Comments: Super experience. I am making improvements to my parents lake house from afar and it s nice to know that Arliss Building and Construction is on the job, getting it done in my absence. Workmanship and customer support are second to none. I highly recommend them.
07/18/2019 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Marie E. in Canandaigua, NY Project: Install Brick or Stone Patios, Walks, and Steps Comments: Customer service and satisfaction is excellent. Very accommodating to any questions or explanations for the work I received.
07/16/2019 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Laurey R. in Webster, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: Sean responded promptly to my scheduling concerns because I has having many trees removed. He took pride in his work and produced a lovely stone patio. He also went above and beyond in the job he did constructing a nice stone pathway, a new entrance fence and a great grading, topsoil, seeding and mulching reclamation of my back yard.
06/17/2019 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Linda O. in Palmyra, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: Excellent workmanship! Very diligent and worked extra long hours even on the weekend to finish the job on time. We are so pleased with our new deck and would recommend Sean to anyone else who is looking into having a deck installed or replaced.
11/07/2018 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Heather G. in Walworth, NY Project: Build or Replace a Deck or Non-Masonry Porch
06/05/2018 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Jim S. in Sodus, NY Project: Install Brick or Stone Patios, Walks, and Steps Comments: Sean and his crew were very professional & arrived early to the work site each day. He communicated very well with every step of the job from start to finish. We love our paver patio and would work with him again!
10/18/2017 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by John D. in Ontario, NY Project: Install a Retaining Wall Comments: Sean and his crew were very professional and the job they did was excellent!! On time and on budget!!! I would highly recommend Arliss Building and Construction and the next project we have, we'll be calling Arliss!!
06/14/2017 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by James E. in Penfield, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: Sean & his crew were always on-time to the job site. Our deck is amazing and Sean was very helpful in picking the right wood, designing it to our specifications and made subtle changes that we asked for on the fly. It was a pleasure doing business with Arliss and I would DEFINITELY hire them again and recommend them to anyone. Thanks Sean and Crew!!!!!
04/27/2017 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Review by Michelle M. in Sodus Point, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: Mr. Arliss was wonderful to work with. He was prompt coming to work and explained as he was going what was happening. He went above and beyond in the building of my porch and handicap ramp.
11/14/2016 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Joann H. in Sodus Point, NY Project: Install a Brick, Stone or Block Wall Comments: Arliss building tore down and built a new retaining wall and stairs and fully met all our expectations. It looks beautiful! Sean and his team (Dylan and Randy) are professional and very customer focused. Sean solicited my feedback throughout the project and was very flexible in accommodating changes I requested. The job was completed per schedule and budget. I would definitely hire Arliss Building for future projects.
07/28/2016 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Lona B. in Palmyra, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: After contacting two clients for whom he'd done similar work and visiting the one site, we hired Sean to construct a deck on the back of our raised ranch, a dream for the entire 37 years we've lived in our home. Because we'd had a bad experience over this past year with a contractor, we were reluctant and "picky." We needn't have been concerned! Sean is professional and reliable; he set a reasonable schedule that was agreeable to us and did everything in his power to stick to that. He's honest and flexible. When I asked him to alter a dimension he went out of his way to do so saying, "It's better for me to spend a couple of hours changing it than to have you spend decades wishing I had." He's personable and simply a joy to have worked with! He and his wife make a wonderful team. Laura is easy to reach, answered questions I had and honestly made things easier for both Sean and us. Would we hire Sean again? You bet we would! You should too.
07/20/2016 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Elena K. in Fairport, NY Project: Install a Brick, Stone or Block Wall Comments: Very reliable and professional. Highly recommended!
06/28/2016 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by a Homeowner in Fairport, NY Project: Install Concrete Patios, Walks and Steps Comments: We hired Sean to put in a concrete walkway and it came out better than we expected in less time than thought. At the same time we were getting our kitchen floor replaced and the installers up and left! I reached out to Sean to see if there was anything he could do and it was a great decision! 2 days later we had our floors installed and couldn't be happier with the outcome. He does excellent work and we will be using him in the future for other projects.
06/03/2016 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Jim P. in Victor, NY Project: Repair a Brick, Stone or Block Wall Comments: Sean was most accommodating and finished the job well ahead of schedule.
04/08/2016 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by John Y. in Bloomfield, NY Project: Install Wood or Stone Laminate Flooring Comments: Responded to our search on Home Advisor with no delay. looked at our choice of material and agreed could work with it. We had sudden sickness and he agreed to delay work for three weeks. Predelivered material week before work was to begin with no problems. Did excellent work and explained why he was doing certain items. Was on time and within budget cleaned up every day. Thinking of asking to return to do work on deck later this year.
09/12/2015 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Valerie A. in Macedon, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: I had a long list of jobs to accomplish this year. I started in April, contacting different contractors regarding my needs (gutters, fence, deck, doors, windows, etc). After the very difficult winter we had, good companies were extremely busy helping those struggling with winter damage ... thus delaying summer jobs. Many contractors came for estimates ... most never sent back estimates or if they did, their prices were crazy ... and most weren't interested in doing the work as my family preferred (instead of our choice of doors, windows, needs of the deck and fence ... they would tell us what was best for us, etc). I found Sean through HomeAdvisor, and he came out to meet with me about the fence and the deck, and I received his estimate when he said it would arrive. I then became overwhelmed with the volume of other contractors ... calling individuals to do each individual job. Sean checked back with me in a few weeks ... at which point I had changed my mind regarding the deck design and learned that he could also help me with the kitchen window and living room bay window replacement ... replacing the two pedestrian doors in the garage (one with a dog door) ... and the gutters. He sent me a new estimate that was very reasonable. His wife Laura handles the office part of the business, and she is a delight to work with. She calls when she says she will, she handles the permits, the scheduling, everything that doesn't include a hammer! Sean gave me a schedule of his work, and he stuck to it. Many of the days were in the 90's, and I felt badly for his working in the high heat, but his work ethic is unending. (He reminds me that he grew up on a farm, and 90 is nothing compared to how hot it got on the farm!) I am a morning person, and loved hearing him start up early. He is honest and hides nothing. He stops periodically during the project to make sure that what he is building, is as we envisioned it. He works quietly and cleans up after his work each day. He works to make the most out the job without spending the most amount of money possible. Sean has this ability to listen to our needs, and then create something that not only meets our needs, but exceeds them. I had concerns about the gutters ... and the deck had specific needs because of dogs, neighbors, and a hot tub. Everything Sean did, greatly exceeded my expectations. It was very exciting to come home from work each day, and every day I was blown away with how amazing his work was.
07/20/2015 ***** 5 stars
Quality: 5
Customer Service: 5.0
Value for Money: 5.0
Review by Felicia H. in Penfield, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: Sean was stellar! He explained in detail the scope of work as well as timelines. He was on site at 7am every day and worked quickly and efficiently. Not only was the main work above and beyond our expectations, he also provided great attention to detail. As well, he was always professional and courteous with a positive can-do attitude. Would recommend him for any job!
06/24/2015 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Chris K. in Macedon, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: It was a pleasure to deal and contract with people who understand the value of meaningful work, sticking to the scheduled date, always on time and a perfectionist! I would highly recommend Shaun as he knows what true Customer Service is and the quality of work delivered will definately hire for other jobs !
06/09/2015 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Louis R. in Macedon, NY Project: Repair a Deck or Porch Comments: Sean was fantastic. He kept us informed thru the whole project. Not only did he do a fantastic job but he kept it under budget. I would use him again for any home repair. In fact he will be partitioning and building a shelf system in my basement.
06/01/2015 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Mary beth H. in Webster, NY Project: Clean and Seal Decks, Fences, Patios, Drives, or Porches Comments: Sean was very professional. He worked diligently to help me match a color for the fence to the gazebo that had been stained previously. His work was very good & I would highly recommend him to others!
05/30/2015 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Doug F. in Clyde, NY Project: Landscape Yard or Gardens Comments: Randy did the "basics" /heavy lifting for me. I'm finishing as a hobby.
05/27/2015 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Review by Michael B. in Canandaigua, NY Project: Repair a Deck or Porch Comments: If Sean Arliss is at your door to do a job, consider yourself lucky and hire him. Our new porch looks amazing. His attention to detail is impressive.
05/18/2015 ***** 5 stars
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Dan M. in Penfield, NY Project: Build or Replace a Deck or Non-Masonry Porch Comments: They were in and out in four days, quality work did not overcharge for extra work that could not be anticipated.